Support
Minimum Requirements to run Rail Simulator
- OS: Windows XP with latest service pack installed / Windows Vista
- CPU: XP - Intel Pentium 4 / AMD Athlon 1.7 GHz or equivalent.
Vista - Intel Pentium 4 / AMD Athlon 2.6GHz or equivalent - RAM: 512 MB
- GFX: 64MB DirectX 9.0c compliant card with at least Pixel Shader 2.0
- SFX: DirectX 9.0c compatible
- HDD: 4.5 GB of space is required to install the game
Quick Start Guide
For an easy reference guide to starting Rail Simulator and understanding the user interface please see here: Download Quick Start Guide
Frequently Asked Questions
For more Beginner, General and Common Technical support please first consult the latest FAQ document found here: Download Latest FAQ
(last updated 21/02/2008 @ 17.00pm)
Support Forum
If you do not find what you are looking for, you can seek help in the Official Support Forum here: www.railsimulator.com/forum.
Be sure to check that your question has not already been asked before.
Email Support
If you still can not resolve an issue you are experiencing, please contact the development team* by clicking here: Rail Simulator Support
As a reminder, 90% of emails we recieve are already answered in the FAQ document which can be found here: Download Latest FAQ
*Please note that direct support is only provided during office hours and may take up to 10 working days for a response.
Our company office is located here:
Rail Simulator Developments Ltd
Crompton House
Walnut Tree Close
Guildford, Surrey
UK, GU1 4TX