Support
Frequently Asked Questions
From Beginner to Expert, General to Technical, the official Rail Simulator FAQ provides support for all. For any queries about Rail Simulator it is recommended that users first consult the latest FAQ before making any further communication regarding an issue.
DOWNLOAD LATEST FAQ PDF (requires Adobe Acrobat)
The latest version is 2.11, updated on 07/10/2008 @ 14.00pm
Minimum Requirements to run Rail Simulator
- OS: Windows XP with latest service pack installed / Windows Vista
- CPU: XP - Intel Pentium 4 / AMD Athlon 1.7 GHz or equivalent.
Vista - Intel Pentium 4 / AMD Athlon 2.6GHz or equivalent - RAM: 512 MB
- GFX: 64MB DirectX 9.0c compliant card with at least Pixel Shader 2.0
- SFX: DirectX 9.0c compatible
- HDD: 4.5 GB of space is required to install the game
Quick Start Guide
For an easy reference guide to starting Rail Simulator and understanding the user interface please see here: Download Quick Start Guide
Signal & Control Reference Cards
Copies of the Printed reference cards that come with the boxed copies of Rail Simulator can be found here:
European Reference Card
US Reference Card Part 1
US Reference Card Part 2
Tutorial Movies
We have created a series of tutorial movies to guide you through the creation and editing of routes and environments.You can watch or download individual episodes at http://railsimulator.blip.tv/. To download an episode's wmv, click on "This episode's permalink" at the bottom left, click on "share" and select the "Permalinks" tab. You'll see "Right-click and Save" on the right.
Support Forum
If you do not find what you are looking for, you can seek help in the Official Support Forum here: www.railsimulator.com/forum.
Be sure to check that your question has not already been asked before.
As a reminder, 90% of emails we recieve are already answered in the FAQ document which can be found here: Download Latest FAQ
Our company office is located here:
Rail Simulator Developments Ltd
Compton House
Walnut Tree Close
Guildford, Surrey
UK, GU1 4TX